Currently you can pay for your online purchases via these safe and secure methods:
1. Payment via online bank transfer, ATM transfer or direct bank deposit through Maybank, CIMB Bank, RHB Bank or Public Bank within Malaysia, details of our bank accounts are available when you check-out. Kindly send in a copy of your payment receipt in order to notify us on proccessing your order(s) on time.
2. Better and more convenient still, you can effect your online payment by using Paypal. Paypal is a safe, convenient and secure mode of payment widely used for online transactions today. It is easy, quick, and simple to open a Paypal account. To learn more about Paypal, please go to: https://www.paypal.com/my/cgi-bin/webscr?cmd=_home-general&nav=0.
3. Payment via credit card.
Enjoy your safe, secure, and hassle-free shopping with us.
Please email us at email@example.com or call +603 6204 3888 if you have any queries.
Ordered products will be sent via airmail to the specified delivery address. We impose a flat rate method for shipping charges, the current flat rates are as follow:
Malaysia – RM10 Flat Rate, Free Shipping for orders above RM100
Singapore – RM25 Flat Rate
Brunei – RM50 Flat Rate
We do not accept orders:
Local Orders or Deliveries
Damage and Returns
If the contents are found to be damaged on delivery, please do not sign acceptance. Instead, make a note on the delivery order and call our head office/drop us an email. We will arrange for a new replacement at no extra cost.
We will refund or accept returns on the following basis:
All other reasons will be considered on a case-by-case basis. Please check your products carefully upon delivery to ensure that it is correct and in good physical packaging condition before accepting the delivery.
If a product price has been wrongly advertised on the web, we may take steps to correct the price and inform the customer of the mistake. Customers can then decide to either cancel or continue with order.
We regret that such mistakes are inevitable and shall at all times try its best to avoid such mistakes.
Customers can request for an exchange if the product is found to cause an allergic reaction and is unused. However, customers will have to bear the full cost of shipping in this instance.
For local web orders, we regret customers cannot make exchanges at the shops. Exchange will have to be done at our head office. Please call ahead to make an appointment to see our web order department personnel to make the exchange.