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About Us

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OUR HISTORY

TNS Skin Lab was first established in 2003 by our founder Kay Liew as 'The Natural Source', an Australian franchise specializing in proprietary natural skin care products. In 2009, we adopted a new independent multi-brand business model and rebranded as 'TNS Skin Lab', with Terry Loh joining our management team from an international private equity management career spanning more than twenty years.

Regarded as Malaysia's leading independent natural and organic beauty importer and retailer, TNS Skin Lab has successfully launched many natural brands into the Malaysian market such as Antipodes, Trilogy, Aubrey, A’kin, Suntegrity, The Herb Farm, Oxygen, Scented Space and many others.

OUR COMMITMENTS AND MISSIONS

Our mission is to bring to local consumers an exclusive selection of effective and high quality, natural and organic skin care products under one roof; as encapsulated in our brand promise of “Bringing the Best to You”.

We are highly selective with the products we import and carry. We hand select only the most well-established, high quality and effective skincare brands from reputable western countries, ranging from affordable to luxurious.

Every brand we carry is unique in its own way, and the products have been extensively tried and tested in-house by our owners for an extended period of time for user friendliness, quality and efficacy before being added to our carefully curated range of products.

We are committed to the principle of “Knowledge and Choice”, by educating customers on how skincare products work, and through full disclosure of product ingredients and their respective pros and cons. In addition to having our own negative ingredients list to exclude based on extensive and objective research, we also classify our products into different categories according to how natural they are based on the ingredients used, thus customers can make their informed judgement to choose the products that they are most comfortable with.

We also encourage our customers “to know, to experience, to choose” our products before purchasing them, through free samples easily and readily available on our website and in-store. Not only are our products on-par with mainstream products, they regularly out-perform them too. Our well-trained staff are always on hand to give advice and recommendations based on your skin's needs.

The marriage between “Nature and Science” has seen a boom in the popularity of natural and organic skin care products. The desire to go natural is no longer a compromise on effectiveness or luxury, you can feel good and confident that the natural products you put on your skin on a daily basis are going to give you the results you desire, safely and effectively.

OUR GOAL

By continuing to source and offer to consumers the most user-friendly, high-quality and effective natural products that deliver on their promises, our goal is to grow our business, both online and offline, into the most trusted place to shop for natural and organic skin care products; the “go-to” destination for natural products of the highest quality, effectiveness and reliability.

Consumers can shop with a peace of mind from a wide range of tried and tested, well-researched natural products that are unique with very specific functionalities; not just 'me too' products. We do not believe in hype or cult products that come and go, only products that work as they promise for your unique personal needs.